Spark

Request a demo

What could your practice do if the repetitive work handled itself?

Spend 20 minutes with us. Show us how your practice operates today. We’ll show you where Spark can help.

Front desk

Stay with the person in front of you.

Routine calls, questions, and refill requests can move forward around the clock, so the desk is not a pile of unfinished work.

Request a demo

Business contact information only. We respond within two business days.

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Ideal fit

Who Spark is for

Independent and multi-location primary care practices with meaningful inbound call volume, an integration-ready EHR environment, and staff willing to partner on measurement. Compatibility is confirmed during qualification.

Readiness checklist

  • EHR with approved API access for the integration environment
  • Designated physician champion and front-desk lead
  • Escalation paths for urgent clinical calls
  • Willingness to run daily reconciliation for week one
  • No patient PHI in demo request materials

What you get

  • Pricing scoped individually
  • Hands-on onboarding and voice configuration
  • Staff dashboard, inbox, and requests queues
  • Direct engineering escalation during onboarding
  • Direct product input as an early design partner
Measured, not asserted

What Spark measures

Spark evaluates operational impact with clearly defined metrics. Outcome ranges are published only after verified data — not before.

Inbound resolutionPilot metric
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Calls handled by Spark

Inbound calls answered, transferred, or captured as messages.

Calendar enginePilot metric
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Appointments booked / changed

Bookings, reschedules, and cancellations coordinated through Spark.

Form velocityPilot metric
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Intake completion rate

Patients who complete digital intake before their visit.

Refill TATPilot metric
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Refill requests captured

Time from capture to staff resolution.

Zero silent writesBy design
0

Silent EHR auto-writes

Every prescription, schedule change, or chart patch requires explicit staff verification.

Integrity deltaPilot metric
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Spark vs EHR reconciliation

Discrepancies surfaced between Spark state and the connected EHR.