Spark

Your practice doesn’t need another AI tool.It needs an operating system.

Spark connects the work happening around every patient visit — from calls and scheduling to intake, eligibility, documents, referrals, care gaps, and follow-up — and helps move it forward.

Built by physicians who live the problem.

Request a DemoSee how Spark works

One intelligent operational layer. Your existing EHR stays at the center.

Calls
Schedule
Intake
Records

Spark sits at the center of calls, scheduling, intake, and records.

The problem

Healthcare doesn’t have a people problem. It has a workflow problem.

  1. A patient calls.
  2. Someone answers.
  3. Someone checks insurance.
  4. Someone finds an appointment.
  5. Someone sends the forms.
  6. Someone reviews the fax.
  7. Someone creates the task.
  8. Someone follows up.
  9. Someone checks whether it actually got done.

Multiply that by hundreds of patients every day. That’s where practices lose time, patients, and revenue.

Most healthcare technology digitized the work.

Spark is being built to actually help do the work.

The Spark story

We built Spark because we were living this problem ourselves.

Spark wasn’t conceived in a software company looking for a healthcare use case. It started inside a medical practice.

Adding another dashboard wasn’t the answer. Hiring indefinitely wasn’t the answer. And replacing people wasn’t the answer.

The answer was removing the work that shouldn’t require a person in the first place.

Why physician-led matters

A day in the life

One patient. One morning. The work moves.

About a minute. A fictional patient calls at 8:03 AM, and Spark carries the request from recognition to the one decision that still needs a person.

0:00 / 0:56

SparkOperations
8:03 AM

Incoming call

Live

“I need to move my follow-up. Mornings work better.”

LineMain
StatusSpark is answering

Someone calls

A patient reaches the practice on the main line. Spark answers, so the person at the front desk can stay with the patient standing in front of them.

Illustrated with a fictional patient. Not a live record.

The journey

One patient. Dozens of workflows. One connected system.

Scroll the morning. Patient, then Spark, then action, then the people who still need to decide, then completion.

01 / 05

Patient reaches the practice

The request can arrive anywhere. Spark meets it there.

  • Phone
  • Web
  • Text
  • Referral
  • Fax
  • Patient app

The work

The patient moves through all of it.

Front desk

A call becomes a confirmed visit.

  1. 01

    Incoming call

  2. 02

    Patient identified

  3. 03

    Appointment found

  4. 04

    Appointment confirmed

Scheduling

A cancellation fills itself.

  1. 01

    Cancellation

  2. 02

    Open slot

  3. 03

    Waitlist patient contacted

  4. 04

    Slot filled

Documents

A fax becomes the next action.

  1. 01

    Fax received

  2. 02

    Document identified

  3. 03

    Patient matched

  4. 04

    Task routed

Value-based care

A gap becomes a completed visit.

  1. 01

    Care gap

  2. 02

    Patient identified

  3. 03

    Outreach

  4. 04

    Appointment

  5. 05

    Completed

All solutions

The difference

Most healthcare AI starts with a feature. Spark starts with the workflow.

  • A phone botsolves phone calls.
  • A scheduling toolsolves scheduling.
  • An intake toolsolves intake.
  • A fax toolsolves documents.
  • A population-health dashboardidentifies gaps.

But the patient moves through all of them. Spark’s vision is one operational intelligence layer. One patient. One journey. One connected operating system.

See the platform

Your EHR

Keep your EHR. Make the work around it smarter.

Spark isn’t trying to become the medical record. Your EHR remains the system of record. Spark operates around it — coordinating the repetitive work required to move patients through the practice.

Patient

Reaches the practice

Spark

The operating layer around the visit

  • Voice
  • Scheduling
  • Intake
  • Eligibility
  • Documents
  • Outreach
  • Workflows

EHR

System of record

Oversight

Automation without losing control.

Healthcare requires judgment. Spark is not designed to silently replace it. Clinical decisions remain with clinicians. Uncertain situations escalate to staff. Actions can be logged and audited.

AI should remove friction. Not remove clinicians from healthcare.

Security

Healthcare automation requires trust.

  • HIPAA-aligned architecture
  • Business Associate Agreements
  • Encryption
  • Role-based access
  • Multi-factor authentication
  • Tenant isolation
  • Audit logging
  • Human escalation pathways
  • Controlled clinical workflows
Explore Spark security

Vision

Today, practices use dozens of systems to operate one medical office.

We believe the future looks different.

Patients shouldn’t have to navigate the organizational complexity of healthcare.

Staff shouldn’t spend their careers copying information between systems.

Physicians shouldn’t need more dashboards telling them what hasn’t been done.

The system should help move the work forward.

Spark Medical

The operating intelligence layer for healthcare.

What could your practice do if the repetitive work handled itself?

Spend 20 minutes with us. Show us how your practice operates today. We’ll show you where Spark can help.

Request a DemoSee Spark in action