The Operating System
for Your Medical Practice.
AI-powered infrastructure that runs your front desk, optimizes your revenue, and closes quality gaps — so physicians can focus on patients.
HIPAA-compliant · Encrypted · Real-time EMR sync
Works with your existing systems
The Operational Intelligence Layer
Behind Value-Based Care.
Not another dashboard. Not another passive reporting tool.
An active AI-powered clinic operating system.
Real-Time HEDIS &
Star Measure Closure
Spark continuously analyzes patient charts, claims, labs, and medications to identify quality gaps — and flags them before they become missed opportunities.
Care Gap Copilot —
Live During Every Visit
A real-time clinical copilot that works alongside providers, surfacing quality gaps and documentation opportunities during patient encounters.
Overdue HEDIS Alerts
Surfaces overdue HEDIS measures in real time during patient encounters.
Evidence-Based Interventions
Recommends guideline-driven interventions based on current clinical data.
Documentation Prompts
Prompts providers with documentation requirements to close quality gaps at the point of care.
Star Rating Tracking
Tracks Star Rating progress per measure and per patient in real time.
Coding Opportunities
Identifies coding opportunities to ensure clinical work is properly captured.
RAF & HCC Capture
Highlights RAF score and HCC condition capture opportunities during visits.
RAF & Risk Adjustment
Intelligence
Comprehensive risk adjustment support that identifies documentation gaps, suspect conditions, and revenue opportunities across your entire patient population.
“The goal is not overcoding. The goal is clinical accuracy and documentation integrity.”
Population Health
Automation
Transforms population health from reactive reporting into proactive operational management — reaching patients before gaps become penalties.
Automated Outreach
Proactive patient outreach for care gaps, appointments, and preventive services.
Rising-Risk Escalation
Identifies patients trending toward high-risk and triggers early intervention workflows.
ER Pattern Detection
Detects emergency room utilization patterns and routes patients to appropriate care settings.
Chronic Care Follow-Up
Automated follow-up cadences for chronic disease management and care plan adherence.
Medication Nonadherence
Flags medication nonadherence risks and triggers pharmacist or provider outreach.
Preventive Interventions
Schedules and tracks preventive care interventions across your patient population.
Built for
Real Clinics
Spark covers the full operational surface area of a Medicare Advantage clinic — one intelligent system replacing dozens of disconnected tools.
The result: less administrative burden, stronger quality performance, improved patient outcomes.
The Future of
Medicare Advantage
The future of Medicare Advantage will belong to physician-led organizations that can combine clinical excellence, operational efficiency, and intelligent infrastructure.
Spark is being built to become that infrastructure.
Everything your front desk does.
Nothing it can't keep up with.
Six intelligent systems that handle calls, scheduling, intake, and clinical safety — working together as one operating system for your practice.
24/7 Intelligent Call Answering
Picks up within two rings with natural, human-like conversation — all accents, all languages, fully interruptible. Smart routing between new and existing patients, admin and clinical, urgent and routine.
Scheduling Intelligence
Books new appointments, follow-ups, same-day slots, telehealth, physicals, wellness visits, and procedures. Fills canceled spots automatically and moves patients forward when openings appear.
Insurance & Admin Intake
Captures insurance, runs eligibility checks, flags inactive patients, and handles full new patient intake — demographics, pharmacy, provider assignment, and consent prompts.
Patient Experience Layer
Zero hold times. Elder-friendly voice with adjustable speed and volume. Text and voice follow-ups for confirmations, directions, prep instructions, and rescheduling links.
Clinical Safety & Awareness
Red flag detection for chest pain, stroke symptoms, medication reactions, and other alarm signals. Timed dashboard alerts with configurable escalation protocols.
Operations Dashboard
Call volume, missed calls prevented, booking rates, peak hour patterns, and referral source tracking. Per-staff analytics so you know exactly who is doing what.
Live in days, not months
Spark fits into your existing workflow. Connect your systems, and the AI front desk starts working immediately.
Connect your EMR
Integrate with eClinicalWorks or any supported EMR in minutes. Map your providers, schedules, visit types, and clinical rules — no custom development required.
AI takes every call
Spark answers inbound calls 24/7 — booking appointments, verifying insurance, routing urgent issues, and documenting everything directly into your EMR.
Staff stays in control
Your team gets real-time dashboards, red flag alerts, and call summaries. Escalations transfer to staff instantly — if nobody picks up, the AI reassures the patient and delivers the message.
Practice grows
Track missed calls prevented, booking rates, staff efficiency, and revenue impact. 90-day analytics reviews show exactly how Spark is moving your practice forward.
Fewer missed calls
every call answered within 2 rings
More booked visits
same-day fills, cancel recovery, off-hours booking
Coverage, zero hold times
nights, weekends, peak hours — always on
New hires needed to scale
grow your practice without growing your front desk
Your front desk,
fully automated.
Join forward-thinking practices using Spark as their operating system — and watch missed calls, scheduling gaps, and front desk burnout disappear.
No commitment required. Live in days, not months.